Refund policy
Refund Policy
Overview
We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
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Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
* Item must be unused and in the same condition you received it
* Item must be in original packaging
* Proof of purchase (order number/receipt) is required
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Non-Returnable Items
Some items cannot be returned, including:
* Sale or discounted items
* Customized or personalized products
* Items damaged due to misuse
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Refunds
Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
If approved:
* Refund will be processed to your original payment method
* It may take 5–10 business days to appear in your account
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Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us within 7 days of delivery.
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Shipping Returns
Customers are responsible for return shipping costs unless the item is defective or wrong.
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How to Request a Return
To start a return, contact us at:
Instagram
Please include:
* Order number
* Reason for return
* Photos (if item is damaged)
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Contact Us
If you have any questions, feel free to reach out us on instagram